Frequently Asked Questions

Let us take care of the logistics. We’ve got the team and the tech to get your stuff where it needs to be – quick and smooth, from our warehouse to their doorstep.

Yes, print on demand (POD) is a business model where we print apparel items only when an order is placed. This allows for customization, reduced inventory costs, and minimal waste, making it a flexible and eco-friendly approach to apparel production.

Yes, we can plug into the back end of your e-commerce store and fulfill your customer orders for you. We also offer drop-shipping for an additional cost per unit. Please contact our sales team to get started! we@colorculture.com

We offer custom tagging and labeling so that the garments themselves represent your brand, rather than the blank you choose. We also offer custom poly-bags with your branding, embroidery, and more. Let us know if you’d like to add this to your next project!

Absolutely! Our staff has decades of sourcing experience. We are happy to make sure your vision comes to life exactly how you see it.

We use Direct-to-Garment (DTG) printing technology. This method allows for high-quality, full-color printing directly onto fabric, ensuring detailed designs, vibrant colors, and a comfortable feel.

We’re based in Sugar Land, Texas, and all of our production is done in-house. This means quick turnarounds for local customers and efficient shipping for clients across the country.

Our catalog includes a wide range of apparel, from classic t-shirts, hoodies, and tank tops to long sleeves, crewnecks, tote bags, and hats. We also offer various styles and brands to suit different needs and preferences.

No. One of the benefits of print-on-demand is that there are no minimums. You can order a single item or in bulk, depending on your needs.

For the best quality, we recommend uploading designs in high-resolution PNG format with a transparent background. Ideal dimensions vary by product, but generally, a resolution of 300 DPI is optimal.

No. Once a design has been submitted, changes can no longer be made. Any changes must be done to the artwork before it's uploaded into our system.

Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!

As long as your art file uses the correct color codes, we can achieve a close match. However, if you are particular about achieving a 100% match, there might be additional charges involved. Please contact we@colorculture for such cases.

No, we do not do specialty prints .

Our typical turnaround time is 5-7 business days once the mockup is approved and payment is confirmed. Shipping times vary based on the destination and shipping method chosen at checkout.

Currently, we primarily ship within the United States. If you're interested in international shipping, please contact our customer service team, and we'll do our best to accommodate your needs.

No, you will need to use our shipping services for all orders.

Pick-ups might be available for large orders from our local warehouse . Please reach out to we@colorculture.com

Yes, once your order is shipped, you'll receive an email with tracking information, allowing you to monitor your order’s progress.

Due to the custom nature of print-on-demand items, we only accept returns if there is a defect or an error in the order. If there’s an issue, please reach out to our support team within 30 days of receiving your item, and we’ll be happy to assist you.

To maintain the print quality, we recommend washing your items inside out in cold water, using a gentle cycle, and air-drying or tumble drying on low. Avoid using bleach or harsh detergents, and do not iron directly on the print.

Yes, we offer discounted rates for bulk orders. For pricing information, please contact our sales team with details about your order size, and we’ll provide a custom quote.

Yes, we offer basic design assistance. Our team can help adjust your file for optimal printing quality or work with you to create a design from scratch. Contact us for more details about design services.

We strive to minimize waste through our on-demand model, and our DTG printing process uses water-based inks that are eco-friendly and safe for the environment.

You can reach us via email, phone, or through our website's contact form. We're here to help with any questions or special requests you may have! we@colorculture.com