Returns

1. TERMS OF USE

Color Culture (referred to as "we," "us," or "our") is a company established and operating in Texas, United States.

Color Culture provides access to its website (https://ColorCulture.co/), including all information, tools, and services available on the site, to users (referred to as "you," "your," "client," or "prospect"), under the condition that you accept all terms, conditions, policies, and notices outlined here.

Your access to and use of Color Culture’s services are governed by the Terms and Conditions detailed in these Terms of Use. By accessing or using the services, you agree to comply with and be bound by these Terms of Use. These terms apply to all visitors, users, and others who access or use the services. If you disagree with any part of these Terms and Conditions, you may not access the services.

By using the services, you confirm that you are of legal age to agree to these Terms of Use.

 

2. CHANGES TO TERMS OF USE

The most current version of the Terms of Use can be reviewed at any time on this page.

Color Culture reserves the right, at its sole discretion, to update, modify, or replace any part of these Terms of Use by posting changes on its website. Users will be notified of such changes via email. Continued use of or access to the website or services after any changes are posted constitutes acceptance of those changes.

 

3. GENERAL CONDITIONS

Color Culture grants users limited permission to use the website for personal purposes, as long as access is provided. This permission does not grant any rights or licenses to the website’s content or features, as all rights remain with Color Culture.

Users agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the services, website, or access to the services without explicit written permission from Color Culture.

Unauthorized use may result in Color Culture blocking or refusing access to the website for one or more users at its sole discretion.

 

4. PROPRIETARY RIGHTS

Users acknowledge that the website contains proprietary information, content, and materials owned or controlled by Color Culture, protected by intellectual property laws.

Any use or copying of such materials for purposes other than personal, non-commercial use without written permission from Color Culture is strictly prohibited. Users do not acquire any ownership rights through their use of the website.

 

5. PROHIBITED USES

In addition to other restrictions outlined in the Terms of Service, users are prohibited from using the website or its content:

  • (a) for unlawful purposes;
  • (b) to solicit unlawful acts;
  • (c) to violate international, federal, state, or local laws;
  • (d) to infringe on intellectual property rights;
  • (e) to harass, abuse, defame, or discriminate;
  • (f) to submit false or misleading information;
  • (g) to upload malicious code;
  • (h) to collect personal information;
  • (i) to spam or scrape;
  • (j) for obscene or immoral purposes; or
  • (k) to interfere with security features.

Color Culture reserves the right to terminate access for violating these prohibitions.

 

6. LIMITATION OF LIABILITY

Color Culture is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, including but not limited to loss of profits, data, or other intangibles, even if advised of the possibility of such damages.

 

7. TERMINATION

Obligations and liabilities incurred before termination survive the end of this agreement. These Terms of Service remain effective until terminated by either the user or Color Culture. Users may terminate by notifying Color Culture that they no longer wish to use the services.

 

8. FORCE MAJEURE

Color Culture’s obligations may be suspended due to force majeure events beyond its control, such as fire, war, pandemics, or supplier delays. No compensation or reimbursement will be due in such cases.

 

9. PRODUCTS OR SERVICES

Certain products or services are available exclusively online and may have limited quantities. Offers are void where prohibited. Color Culture strives to display product colors and images accurately but cannot guarantee monitor accuracy.

 

10. ORDERING PROCESS

Users can customize and order products on the website. Payment confirmation triggers the production process, and users must review and approve the e-proof before production begins.

 

11. TRANSACTION & PAYMENT INFORMATION

Users must provide payment information for transactions. Color Culture uses third-party processors like Stripe for payments. Full payment is required before production begins. Overdue payments incur interest, and late payments may result in service suspension or termination.

 

12. LOGISTICS

Color Culture Logistics allows users to store products in a partner warehouse. Users are responsible for additional charges like storage and shipping fees. Termination requests must be submitted via email.

 

13. DELIVERY & RISK OF LOSS

Deliveries are typically conducted under INCOTERM DAP or DDP. Users are responsible for transportation charges and must ensure accurate delivery information. Color Culture is not liable for lost or damaged packages due to user errors.

 

14. TAX & TAX EXEMPTIONS

Prices exclude taxes, which are the user’s responsibility. Valid VAT numbers exempt users from taxes.

 

15. RETURN POLICY

Returns are accepted within 10 days of delivery for damaged, defective, or incorrectly customized products. Users must email return requests. Color Culture will verify conditions and process returns accordingly.

 

16. RETENTION OF TITLE

Color Culture retains ownership of goods until full payment is received. Users are liable for loss or damage after delivery.

 

17. THIRD-PARTY SERVICES AND WEBSITES

Color Culture is not responsible for third-party materials or websites linked on its platform.

 

18. ERRORS AND OMISSIONS

Color Culture is not liable for inaccuracies on its website and reserves the right to correct errors without prior notice.

 

19. PERSONAL INFORMATION

Personal information submitted through the website is governed by the Privacy Policy.

 

20. APPLICABLE LAW

These Terms of Use are governed by Texas law, with disputes resolved in Houston, Texas.

 

21. CONTACT INFORMATION

Questions about the Terms of Service should be sent to we@colorculture.com.